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Certifications

Itaka Stone

Itaka Stone’s focus on people’s welfare and environmental protection has led the company to be awarded numerous internationally recognized certifications over the years; this provides proof to our customers and end consumers of the high standards of quality and safety of our products as well as our focus on environmental protection and welfare.

Product Certifications attest the material compliance with the requirements established by the standards through product tests, quality control systems and production process supervision.

ITAKA STONE applies an integrated Quality, Health & Safety and Environment System compliant with ISO 9001:2015, ISO 14001:2015 and OHSAS 18001:2007, ensures that all its products are non-hazardous to the health and uses cutting-edge equipment to produce them.

Over the years, Itaka Stone has been awarded numerous internationally recognized certifications, proof to our customers and end consumers of our focus on environmental protection and people’s welfare as well as the high standards of quality and safety of our products.

SYSTEM CERTIFICATIONS

ISO 9001: 2015 Quality and Customer Satisfaction

This is the standard Stone Italiana uses to implement a business management and quality management system aimed at guiding business processes and improving the efficacy and efficiency of both production systems and performance. Stone Italiana’s goal is to gain and also increase customer and end-consumer satisfaction through a continual process of assessing and analyzing the company’s business performance.

The elements that make up Stone Italiana’s Quality Management System are:

• Focus on customers and the market;
• Management of company resources in terms of people, equipment, technology, research & development, know-how and staff involvement;
• A process-based approach to every operation, whether internal or involving external parties;
• A systemic approach to business management;
• Operational control over critical processes and performance monitoring using process indicators;
• Continuous improvement;
• Decisions based on sure facts;
• Mutually beneficial relationships with customers and suppliers.

ISO 14001: 2015 Environmental Management

This is a voluntary certification which Itaka Stone uses to implement an Environmental Management System ensuring careful use of base materials, monitoring of emissions into the atmosphere, management of chemicals and monitoring of environmental risks.
Through its Business Management System, Itaka Stone plans, schedules and monitors the following activities to protect the environment both inside and outside the company:

Constant commitment to detecting any substances that may be harmful to human health by identifying all the hazardous materials released into the environment during the manufacturing and preparation of semi-processed and finished products. The solvents used during our production processes are within the permitted limits for pollutants discharged into the atmosphere and for air quality both during the manufacturing stage and when the final product is used. No toxic metal components are used.
Strong focus on reducing and monitoring VOC (Volatile Organic Compound) emissions: VOC emissions are calculated and measures are activated and kept active in order to reduce these emissions both
during the manufacturing stage and when the final product is used. We achieve this by:
Monitoring and measuring emissions in compliance with Italian law;
Purchasing substances with lower VOC content;
Performing chemical analyzes in the workplace and medical check-ups on workers.
Use of renewable resources in the place of non-renewable resources;
Continuous focus on using materials with recycled content: Itaka Stone is constantly committed to analyzing ways to reuse materials left over by manufacturing processes in order to create new, innovative materials for worktops, floors and wall cladding;
Recycling: we set up initiatives to encourage product recycling, such as enabling solid waste materials to be reused as road surfaces, by handing them over to qualified professionals in compliance with the relevant legal directives;
Labelling, certification and life cycle assessments for every product and material;
• When purchasing base materials, selection of the materials to purchase giving priority to those which ensure environmental sustainability or greater conservation of natural resources;
Purchase of FSC®-certified wood

ISO 9001: 2015 Quality and Customer Satisfaction

This is the standard Stone Italiana uses to implement a business management and quality management system aimed at guiding business processes and improving the efficacy and efficiency of both production systems and performance. Stone Italiana’s goal is to gain and also increase customer and end-consumer satisfaction through a continual process of assessing and analyzing the company’s business performance.

The elements that make up Stone Italiana’s Quality Management System are:

• Focus on customers and the market;
• Management of company resources in terms of people, equipment, technology, research & development, know-how and staff involvement;
• A process-based approach to every operation, whether internal or involving external parties;
• A systemic approach to business management;
• Operational control over critical processes and performance monitoring using process indicators;
• Continuous improvement;
• Decisions based on sure facts;
• Mutually beneficial relationships with customers and suppliers.

OHSAS 18001: 2007 Occupational Health and Safety

The products available in the Stone Kit have been specifically designed and developed for Itaka Stone. They are like no other cleaning and protective products available in the market today. The use of products other than Itaka Stone is not recommended for the extraordinary cleaning and treatment of the countertops.

Should the daily cleaning not be effective or in case of stubborn dirt caused by hard water, red wine, sparkling wine, coffee, tea, blood, cooking oils, tomato sauce, food residues, substances containing sugar, fatty and greasy substances, hot oil spills, we recommend cleaning the surface with STONE TILE CLEANER (slightly acidic cleaner), except for quartz containing mother of pearl on which you may only use STONE CLEANER – spray (neutral detergent).

• Wet the surface uniformly with a 30% solution of STONE TILE CLEANER (one part of STONE TILE CLEANER and two parts of water) and allow to stand for about 10 minutes

• Gently rub the surface with the green side of a yellow/green sponge, until all dirt is removed from the surface

• Rinse thoroughly

• Dry with a cloth

In case of stubborn stains, apply undiluted STONE TILE CLEANER directly to a yellow/green sponge, rub gently with the green side of the sponge and rinse thoroughly.

NOTE
Superblack: there might be a sort of slight visible abrasion effects due to its purity in colour and tonality if compared to light colours of Itaka Stone collection.